For Patients New Bern NC

NEW PATIENT: 252-649-2925

Insurance information, Scheduling, Financial information

Schedule Your Appointment

What to expect at your first visit

You may be surprised at how much time is spent with you during your first visit. The first appointment will take approximately 90 minutes, performing a thorough periodontal and oral examination, taking necessary x-rays and discussing your medical history. During this visit, we make sure to gather all of the necessary diagnostic information to develop a treatment plan that is specifically tailored to your dental needs. This will help us assess your condition as well as provide a forum for discussing your needs. We strive to provide all of our new patients with a thoughtful, humanizing experience that leads to an intelligent course of treatment and a beautiful smile.

Examining your smile

During this visit, we will perform an oral examination and a series of diagnostics such as digital radiographs and photographs of your jaws and teeth. These records will help us diagnose any periodontal issues and lead us into a discussion about treatment options.

We encourage you to ask us anything and everything you can think of. That way, we will be able to create an appropriate treatment plan commensurate with – and likely to exceed – your expectations.

We look forward to meeting you and helping to improve your health and well-being.

Please assist us at the time of your initial visit to the office by providing the following information:

  • A list of medications you are currently taking (please note that you can fill out your patient registration and medical history form on our website)
  • If you have dental insurance, please bring any forms or insurance cards with you to the appointment

Scheduling

We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day. For your convenience, Dr. McDonough and Dr. Thomas are available 8:00am-5:00pm Monday through Thursday by appointment.
Please plan on arriving 15 minutes prior to your reservation to facilitate gathering for your dental records. We understand that unforeseen circumstances do come up and make it impossible to keep your reservation. If you could please notify us at least 2 working days in advance, that is greatly appreciated. We will be glad to reschedule the appointment to help meet your personal needs.

Financial Information

Our mission is to provide the finest and most comprehensive periodontal and implant services available today. We are concerned about your oral health and want to assure you that treatment is performed in the most responsible manner. To assist you with the investment in your oral health, we have outlined our payment policy.

Our initial examination fee is payable at the time of your visit, and can be paid by cash, check, MasterCard, or Visa. If radiographs or other diagnostic procedures are necessary, additional fees may apply. We will gladly submit to your insurance carrier so you may collect any reimbursement.

Once we have established your treatment plan, we will provide a summary of your estimated fees for treatment, as well as any insurance benefits. Our goal is to help you reach a clear understanding of the recommended treatment and its costs. Your estimated portion of fees for treatment is payable at the time of service. Payment options include cash, check, MasterCard or Visa. Outside financing through CareCredit is also available for those who prefer a long term payment plan.